| 'Dante Controller was unable to connect to the Dante Control and Monitoring manager. Dante Controller cannot function without this connection.
This problem is most likely caused by the Dante Control and Monitoring ('conmon') service or daemon stopping unexpectedly. Click OK to restart Dante Controller. You may also need to manually restart the Dante Control and Monitoring service, or the computer, if the problem reoccurs.' |
Affects:
Windows only.
Meaning:
The 'Dante Control and Monitoring' service is not responding.
This can occur after a computer has been in sleep mode.
Action:
Restart Dante Controller. In the event that does not work, reboot your PC, or restart the Dante Control and Monitoring service via Control Panel > Administrative Tools > Services.
|
'The installed version [x] of the Dante Control and Monitoring service (‘ConMon’) is out of date.
This version of Dante Controller requires ConMon version [x] or later.
Please reinstall Dante Controller to resolve this issue. Dante Controller will now exit.'
|
Affects:
Windows and macOS.
Meaning:
Usually this is because the required service (ConMon) that is installed with Dante Controller has been overwritten with an older version by another Dante software product installation.
Action:
Reinstall Dante Controller. This will update the ConMon service to the latest version. |
'The installed version [x] of the Dante Discovery service is out of date.
This version of Dante Controller requires Dante Discovery version [x] or later.
Please reinstall Dante Controller to resolve this issue.
Dante Controller will now exit.' |
Affects:
Windows only.
Meaning:
Usually this is because the required service (Dante Discovery) that is installed with Dante Controller has been overwritten with an older version by another Dante software product installation.
Action:
Reinstall Dante Controller. This will update the Dante Discovery service to the latest version. |