Licensing and Setup

  1. Open up a web browser on a device connected to the virtual machine and navigate to http://<Virtual Machine IP address>
  2. The initial screen presents the End User License Agreement (EULA).
  3. Read the EULA and click I Accept to proceed.
  4. The following screen allows you to upload and use your own TLS certificate to secure the Dante Domain Manager. This configuration can be skipped for now and accessed later under Settings. If you want to use a TLS Certificate, refer to Network & Security Settings for more information.
  5. The next screen allows you to select between starting with a fresh installation, or restoring your configuration from a backup of an existing system. Choose the ‘Fresh Installation’ option (unless you have a saved configuration that you want to restore).
  6. Step 1 of the wizard asks if you are installing as a third party (for example, a system integrator) or an end customer. This information is only required for EULA notification purposes.
  7. Step 2 allows you to set the administrator user’s password. Enter and confirm the password, generate and record the recovery code, and click Submit to proceed to the next step.
  8. Step 3 prompts you to enter your DDM product key to license the product. Enter your product key and click Activate to proceed.

    Note:  This step requires the DDM to have an active internet connection.

  9. Step 4 prompts you for a fully qualified domain name (FQDN) for the DDM server. The field is pre-populated with a suitable FQDN based on your network configuration, but you can edit this if required.
  10. Step 5 allows you to create your first Dante domain. Enter the name of the domain and click Submit to complete the wizard. You can easily delete this domain and add new domains later.

You are now ready to begin enrolling devices in your newly created domain.

What Happens if my License Expires?

Dante Domain Manager Term and Subscription licenses must be renewed before their expiry date to maintain full access to DDM functionality.

DDM behaviour in an unlicensed state is designed to ensure ongoing stable operation of the Dante installation until a valid license is provided or the installation is returned to unmanaged operation.

In a DDM environment where there is no valid license, devices will continue to work normally - however:

  • Dante Controller cannot connect to DDM, and therefore routing and device configuration changes are prevented

  • Domains cannot be added, edited or deleted

  • Devices cannot be enrolled or moved between domains

  • Users cannot be added, edited or deleted

  • The audit log cannot be viewed

The following actions are permitted when DDM is in an unlicensed state:

  • Renewing or replacing the DDM license to return to full functionality

  • Un-enrolling devices to return them to unmanaged operation

  • Downloading a backup of your DDM configuration

  • Downloading system logs

Please contact your DDM reseller to discuss license purchase and renewal options.