Possible Messages During Licensing

Error Message	Meaning & Actions
The licensing server couldn't be found	Meaning: Dante Virtual Soundcard could not find the IP address of the Audinate Licensing Server. Likely to be caused by local network DNS failure or Proxy settings. Action: Wait and try again in case the issue is temporary. If the problem persists please talk to your local IT support staff.
Communication error while contacting server	Meaning: Dante Virtual Soundcard could not make a network connection to the Audinate Licensing Server. Likely to be due to either network or local proxy settings. Action: Wait and try again in case the issue is temporary. If the problem persists please talk to your local IT support staff.
DVS is not licensed for use via terminal server	Meaning: Dante Virtual Soundcard is not supported and will not activate on a Windows PC with Terminal Services (Remote Desktop) running. Action: Deactivate Terminal Services on the PC.
DVS is not licensed for use on virtual machines	Meaning: Dante Virtual Soundcard is not supported and will not activate if it is installed on a Virtual Machine. Action: You will need to install Dante Virtual Soundcard on a computer with a standard Windows or macOS operating system install.
The license server has no knowledge of license ID xxxx...	Meaning: The License ID that has been entered is not a known Dante Virtual Soundcard License ID. Action: Check to make sure a valid Dante Virtual Soundcard License ID has been entered, and not a different product serial number.
The license has been activated too many times	Meaning: A Dante Virtual Soundcard License can only be activated a limited number of times, and this activation limit has been exceeded.