Absence of Audio from Locally-connected Hardware Sources (Local Audio Devices)
- Check that the device is actually routed to a destination.
- Check that the destination is configured to use Dante Via as its input interface.
- Check that the device is producing audio (for example, using a built-in headphone jack).
- Check that the destination is capable of receiving and/or playing audio.
- Check that the Dante Via volume in the Volume Mixer (Windows) or the Sound Preferences (macOS) is not turned right down.
- In Dante Controller, check for signal presence in the Transmit tab for the device and the Receive tab for the destination.
- Disconnect and reconnect the device. For USB devices, try a different USB port.
- Route the device to a different destination, to rule out problems with the original destination.
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