Distorted Audio

Windows

Audio distortion can occur for a variety of reasons, including:

• Unstable device drivers
• Overloaded network links
• Overloaded CPU
• Particular software and/or hardware configurations

In the case of audio distortion on Windows:

1. Disable any Wi-Fi network connections.
2. Check that any network switches in the system are coping with their traffic.
3. Check the Performance tab in Windows Task Manager to see if your CPU is overloaded during Dante Via operation.
4. Check that your device drivers are at the latest versions.
5. Stop any unnecessary software processes.
6. In Dante Via, go to Preferences > Performance tab, and slide the slider to the far left.
7. Tune your PC for audio (check this FAQ for more information).